I've been operating in the EDI space since 2015.
Diversity & Inclusion Manager
Results-driven and goal-oriented professional with substantial experience in Equity, Diversity & Inclusion strategy.
Adept at improving visual marketing presence of brand by managing and implementing marketing programmes and managing best practices integration of equity, diversity, and inclusion practices across businesses. Astute at delivering effective presentations making macro-level theory understandable to a variety of stakeholders. Deft at designing and implementing diversity and inclusion strategies complying with business goals. Ability to review and develop policy that aligns with strategic goals. Skilled in EDI best practices and embedding those into the business, programme management, and presentation delivery. Proficient in MS-Office, whilst having good knowledge in web-based applications. Equipped with effective communication, team work, interpersonal, leadership, negotiations, and team management skills.
AREAS OF EXPERTISE
Diversity & Inclusion Strategy Negotiations Research & Development
Policy Development Programme Management Relationship Management
People Leadership Employment Law. Community Management
Shannon Rivers Consultancy, Norwich, UK 2020 – Present
Diversity & Inclusion Consultant
Deliver succinct and superior strategic development to embed Diversity & Inclusion into the fabric of businesses. Utilise expertise in D&I best practices to develop marketing campaigns and strategies. Lead workshops and webinars across entire businesses to educate teams on issues surrounding Diversity & Inclusion.
Impact Culture, London, UK (Remote) 2022 – Present
Lucy & Yak, Brighton, UK (Remote) 2020 – Present
Community Manager (& Diversity & Inclusion Consultant | December 2020-June 2021)
Deliver excellent customer services by conducting and intervening in virtual interaction with customers across business. Utilise innovative techniques to and attract them to purchase from the brand and engage customers. Act as Community manager for 11K person fan group of the brand. Supervise a small team of admins and moderators team to achieve organisational goals. Co-lead and part of Advisory Panel to oversee increased visual marketing and internal changes related to Diversity & Inclusion.
GroVia, Montana, USA (Remote) 2018 – 2020
Social Media Manager & Programme Manager
Deliver excellent customer services by conducting virtual interaction with customers. Utilise innovative techniques to engage customers and attract them to buy items. Act as Community manager for 15K person fan group of the brand. Supervise 7 to 10 members of volunteer moderators team to achieve organisational goals. Oversee Content Creator Programme that increased visual marketing presence of the brand for underrepresented communities.
Safekids, Delaware and Oklahoma, USA 2015 – Present
Child Passenger Safety Technician-Instructor
Serve as instructor at Safe Kids USA National Certification Programme. Certify new Child Passenger Safety Technicians by coordinating with over 400 individuals and numerous agencies. Act as lead instructor and manage class from start to finish. Allocate modules and delegate tasks to other instructors to maintain operations.
Reimagined : Diversity, Delaware, USA 2018 – 2019
CEO & Consultant
Supported brands by providing high quality diversity consultancy to improve market share in underrepresented communities. Conducted policy development training sessions and workshops by ensuring compliance with company needs. Performed exceptionally on campaigns, presentations, and workshops assuring delivery of pillar items to average 300 people.
State of Delaware office of Highway Safety, Delaware, USA 2016 – 2018
Fitting Station Coordinator
Provided car seat safety information and resources to caregivers. Headed overall functions related to appointments of diary. Controlled personally identifying information adhering with department procedure and law. Established community partnerships with local businesses, hospitals, and charities to accomplish shared goals. Supported impoverished communities by initiating two subsidiary programmes. Presented to 400+ participants about the importance of creating safe spaces to ask questions in the wider community. Connected Child passenger Safety Technicians in Delaware by creating newsletter / community group on social media. Delivered important information of the month through newsletter by compiling data and providing list of upcoming events. Assisted several communities in the state by developing documents and compiling resources.
Additional experience as Customer Service Specialist at June & January LLC, Account Support / Community Manager (Contract) at Truffle Social, and Breastfeeding Peer Counselor at Nemours DuPont Pediatrics.
Bachelors of Arts in Organisational Leadership with Diversity Studies GPA: 3.83 (1st class Honors)
University of Oklahoma | Norman, Oklahoma | 2017-2021
United States High School Diploma, GPA : 3.5 (A)
Houston County High School | Warner Robins, Georgia | 2006
Certified Child Passenger Safety Technician-Instructor, 2015 - 2023
Jodi Glickman On Pitching Yourself, 2020 – No Expiration Date
Learn Social Media Monitoring, 2020 – No Expiration Date
Social Media Marketing Foundations, 2020 – No Expiration Date